Saturday, April 11, 2020

Vicks free essay sample

An exceptionally trusted brand generations and generations of cold sufferers have used it for almost 100 years. Recognized all around the world Vicks is available in more than 66 countries. Globally Vicks brand is worth around `3000 crores. Vicks commands a market share of over 60% in the cold balm/rub category1. Vicks is the 25th most trusted brand in India2. .Yes, there are some controversies regarding usage of vicks vaporub but there is no doubt that it is the no 1 cough amp; cold brand in India. The case study basically focuses on market position of Vicksvaporub. It describes the reasons for Vicks Vaporub to be a no 1 brand in cold rub market amp; the controversies regarding it. Some brands are not easy to forget. They setup in the minds of customers in such a way that as the related problem comes, immediately they strike in mind. There are number of examples, Like Vicks (for cold amp; winter), Itch guard (for heel cracking), Johnson amp; Johnson (Baby products), All-out/Good night (Mosquitoes) etc. We will write a custom essay sample on Vicks or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page As such above problem we face, the related product immediately strike in our mind. It is not that these products do not have competitors, but actually they have a very strong position in the market amp; it is not easy to wash these products from public mind amp; one among them is Vicks Vaporub, a very strong brand in cold rub market. In 1918, the brand become famous as the world was suffering from enfluanja, that prove to be a big dream for the company amp; its demand increased so much that the company was not able to meet market demand even after the company started to work 24 hours. It was entered in India in 1951. In 1964, a public limited company, Richardson Hindustan Limited (RHL) was formed which obtained an industrial licensed to undertake manufacture of menthol amp; peppermint oil, the main elements of vicks vaporub. Vicks vaporub is colourless, but it is blue. The blue container means that the main colour for the vaporub thing is blue, but the rest of the vaporub in it dilutes the blue. Basically the blue colour represents spituality, peace amp; happiness. Vicks is India’s No. 1 Cough amp; Cold Brand. In the pain balm segment, the company faces tough competition from Zandu Balm. But now the overall balm market (including cold) is dominated by Vicks. Vicks commands a market share of over 60% in the cold balm/rub category. Vicks VapoRub has been the market leader in the vaporub industry in India for long. It has ensured that competition does not creep up by considerably reducing its cost of marketing and distribution. However, there is still a considerable share of the market that needs to be tapped by the company. In 2009-10 the company Pamp;G earned revenue of (in healthcare business) at `381 crores (vs. last years `344 crores) posted a growth of 11% this year across Vicks VapoRub, Vicks Cough Drops, Vicks Action 500 and Vicks Inhaler3. Vicks VapoRub had a record year posting the highest ever market share. The growth in the brand was driven primarily through continued focus and augmented media spends on the successful blanket of warmth advertising and on our ongoing strategy of upsizing consumers to drive consumption viz. the timely promotions on jars which help in encouraging consumers to purchase larger packs. The total business of Vicks Vaporub depends upon the winter season. If there is no winter, there is no requirement of any product of Vicks. The brand focus on special features, always prove to be a powerful brand. The value of Vicks brand in world market is `3000 crore amp; it adds 12% value in health cold business of Pamp;G. In India, every year it earns around `170 crore. In 2005 the company completed its 100 years. Vicks pioneered the farming of Mentha Arvensis in India, and the manufacture of Menthol, which is the key active ingredient in all Vicks products and because of which today, India is the largest exporter of menthol in the world. A good positioning helped the firm, Vicks Vaporub to emerge as the market leader. In early 1950s Richardson Hindustan Ltd. identified the need for a cold remedy in the market. At that time Amrutanjan was the market leader in the balm market. The company tried to carve out a separate niche and they decided to position it exclusively as a rub for colds. Realizing the fact that childrens were the prime concern of parents. Vicks Vaporub was positioned as a rub for Childs cold. The product was clearly distinguished from balm was much stronger and hence suitable for adults and being a mild formulation Vicks Vaporub is more suitable for children. In few years Vicks Vaporub became the largest selling brand for cold remedies and the success can be attributed to its proper initial positioning. That Vicks does not count solely upon its share as a market leader. It is aware of the presence of other competitors and thus it has not remained static in terms of its promotional strategy and has also simultaneously been incumbent upon increasing its market share by indulging into intensive promotions strategies such as free Vicks Inhaler along with Vicks Vaporub, discounts, 20% extra on each pack of 50g. Thus it has constantly tried to lure the consumers to stay with it while penetrating the market deeper Vicks vaporub is the market leader with a share of 60%. Vaporub was initially targeted at children but later the company found out that it is used mostly by adults. Vicks Vaporub is positioned along Mothers Love platform. Vaporub pioneered the concept of â€Å"Touch therapy linking it to the rubbing of vaporub on the childs chest. Vaporub advertises itself as having 6 key benefits: Clearing blocked nose, Cough relief, Body ache relief, Head ache relief. Relaxing muscle stiffness, easing breathing difficulty. Recently Consumer Research conducted by Pamp;G and market research firm NFO-MBL (National Family Opinion? Market Bureau Ltd. ) Consumers rated Vicks VapoRub comparatively higher on parameters such as: Fast and Long-Lasting Relief. In addition, they also rated Vicks VapoRub significantly better on key product attributes stating that it is less greasy and smells better and almost 80% of the respondents rated Vicks VapoRub as Better than any Cold Rub Ever Used. It was rated as ‘India’s Most Trusted Brand’ by the ‘Advertising amp; Marketing’ Magazine and continues to be on top of the charts of Brand-Equity surveys till date. According to Procter amp; Gamble Hygiene and Health Care Ltd said, Consumers have rewarded Vicks with sales of over `170 crores, annually making it the biggest health care brand in India.

Tuesday, March 10, 2020

5 Types of Redundancy

5 Types of Redundancy 5 Types of Redundancy 5 Types of Redundancy By Mark Nichol Various words and phrases serve to communicate what a word or phrase refers to or herald to a reader that additional information is forthcoming or a comparison is being made, but writers sometimes make the mistake of unnecessarily employing more than one of these indicators at once. The following five sentences illustrate an array of redundancies. Discussions and revisions follow each erroneous sentence. 1. Many of them are between the ages of 15 and 35 years old. â€Å"The ages of† and â€Å"years old† serve the same purpose- to identify what the numbers 15 and 35 signify- so use one or the other: â€Å"Many of them are between 15 and 35 years old† or â€Å"Many of them are between the ages of 15 and 35.† 2. Despite differences between millennials and Generation Z, both share the same workplace learning needs. Both and share have the same function; they indicate that there is something in common. Either write â€Å"Despite differences between millennials and Generation Z, they share the same workplace learning needs,† or start the main clause with â€Å"both have† and detail the specifics. 3. In addition, financial institutions should also consider having teams that provide oversight at regional or global levels. Also is redundant to â€Å"in addition,† so use one or the other: â€Å"In addition, financial institutions should consider having teams that provide oversight at regional or global level† or â€Å"Financial institutions should also consider having teams that provide oversight at regional or global levels.† 4. He hosted an educational television program from 1993 to 1998, and he also wrote several books on scientific topics. And indicates that additional information is forthcoming, so also is extraneous: â€Å"He hosted an educational television program from 1993 to 1998, and he wrote several books on scientific topics.† (Another option is to slightly simplify the sentence: â€Å"He hosted an educational television program from 1993 to 1998 and wrote several books on scientific topics.† Alternatively, also can be retained if and is deleted, which requires, however, that a semicolon supplant the comma: â€Å"He hosted an educational television program from 1993 to 1998; he also wrote several books on scientific topics.†) 5. His account was bolstered by Jones, who, like Smith, also relies on communications with a network of family and acquaintances still in the city. Like indicates that Jones shares a characteristic with Smith, so also is superfluous: â€Å"His account was bolstered by Jones, who, like Smith, relies on communications with a network of family and acquaintances still in the city.† Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Style category, check our popular posts, or choose a related post below:Yours faithfully or Yours sincerely?8 Writing Tips for Beginners10 Varieties of Syntax to Improve Your Writing

Sunday, February 23, 2020

Poetry essay- I Met A Genius by Charles Bukowski Term Paper

Poetry essay- I Met A Genius by Charles Bukowski - Term Paper Example It is a known fact that children do not lie about their own opinions in order to get social approval. Saying that the ocean is not pretty is one of those opinions and observations. This makes the poem a commentary about the adults’ manner of processing opinions and beliefs, which can sometimes be dishonest, as adults usually seek approval of the society. The poem states that human nature can be easily manipulated, especially by the greater society. Human nature is very impressionable, and whatever the greater society says, many people tend to adapt the same opinion, like in this case: the ocean being beautiful. Human nature is weak when it comes to peer pressure and self-identity, when one is an adult. Children are often talkative and they do not censor themselves, unlike adults. They don’t care whether they say â€Å"wrong† things. Realizations from honest opinions are akin to be told about how ill-fitting someone’s designer clothes are. Because even though the designer clothes are pretty and well-hyped, sometimes, ugly is just ugly. It takes lot of courage to say that. One of the most striking characteristics the poem â€Å"I Met a Genius† has is its form. The poem has no meter, no rhyme. It is completely done in free verse. Because it does not have a meter, the lines end unevenly. In fact, the first stanza of the poem is actually a sentence; a run on sentence that implies stream of consciousness of the author. That stream of consciousness technique indicates immediacy, as if the thought runs through the mind of the author as he writes the first stanza. That sense of immediacy fuels the imagination and makes the reader feel like he is part of the scene because of the (implied) idea that the situation happens simultaneously as he is reading those lines. The second stanza is also a sentence. It is a realization and a reaction to the first sentence. Similar to the first sentence, it has a sense of

Thursday, February 6, 2020

Tim's Coffee Shop Research Paper Example | Topics and Well Written Essays - 2000 words

Tim's Coffee Shop - Research Paper Example This write up is an analytical paper focusing on the Tim’s Coffee Shoppe, a small sole proprietor business with 10 employees who are currently working and serving the customers visiting their coffee shop. Since the business is situated at a prime location and as a result the customer footfall quite high. Moreover, the service hours offered by the shop acts as a competitive advantage for the firm.   However, there are certain areas where the company needs to improve. For instance, the vision statement can be modified and the company can clearly define its long term and short term goals. The vision statement of the company can be to provide the perfect cup of coffee in the perfect ambiance. This would mean that the shop will provide good quality coffee. The store will provide a good strategic location and the ambiance of the store will provide the customers with the ability to socialize or relax and pampered by the excellent customer service. To meet this vision the company ne eds to improve its present state of performance, improvise the quality of coffee and customer service, maintain the store ambiance and provide additional value to the customers. Scholars such as Drucker, emphasizes that management denotes both â€Å"a function† and â€Å"the people† who discharge it. The importance of management in an origination cannot be denied; thus, organizations have dedicated departments for managing the workforce. Tim’s Coffee Shoppe is a small sole proprietor business with 10 employees who are currently working and serving the customers visiting their coffee shop. Since the business is situated at a prime location and as a result the customer footfall quite high. Moreover, the service hours offered by the shop acts as a competitive advantage for the firm. However, there are certain areas where the company needs to improve. For instance, the vision statement can be modified and the company can clearly define its long term and short term g oals. Action Items The vision statement of the company can be to provide the perfect cup of coffee in the perfect ambience. This would mean that the shop will provide good quality coffee. The store will provide a good strategic location and the ambience of the store will provide the customers with the ability to socialize or relax and pampered by the excellent customer service. To meet this vision the company needs to improve its present state of performance, improvise the quality of coffee and customer service, maintain the store ambience and provide additional value to the customers. Short Term Goals 1. The first goal of the company in the next year should be to increase the market share by attracting new customers which will in turn help to generate higher revenue. 2. The companies in the industry constantly strive for innovating new products based on customer demands in order to attract consumers and differentiate them from the competitors. With increasing health consciousness a mong customers, the companies are introducing healthy alternatives. Differentiation gives the companies a competitive advantage. 3. According to the survey records of the customers, majority of them mentioned that the customer service was poor. So it would be important for the company to improve customer service in order to attract new customers and retain existing customers. Long Term Goals 1. The quality of coffee is crucial for any coffee shop to become successful. But through the customer surveys it was found that the quality of coffee was average. So the company should focus on improving the quality of coffee and offer more competitive products. 2. The employees’ opinions reflected that they were satisfied with their jobs but were suffering from low morale. Some of them were planning to leave the company and join the competitors. So in the next 3 years, the company needs to develop a strong retention plan and provide customers with career growth opportunities. Federal an d State compliance Issues Some of the Federal and State compliance Issues that the company might face are as follows:- Multiplicity Issues. Code issues (Community Development Law Center and Fair Housing Council of Oregon, 2009). Now in order

Tuesday, January 28, 2020

Mary Shelley novel Frankenstein Essay Example for Free

Mary Shelley novel Frankenstein Essay Once, Victor completes his creation of the being he finds him to be very repulsive and he feels it is impossible to love such a thing , His yellow skin scarcely covered the work of muscles and arteries beneath; his hair was of a lustrous black and flowing but these luxuries only formed a more horrid contrast. Instead of staying to understand why and how his experiment went so drastically wrong, or to take care of his creation, he runs away from his responsibilities with fear one hand wrenched out, seemingly to detain me, but I escape and rushed down stairs During Victors encounters with his creation he treats his creation with disrespect and hatred even though it was he who created this monster. Victor feels his creation is disdain and malignant, he also feels that his creatures ugliness rendered it almost too horrible for human eyes . During this time Victor is very childish in his opinions as he insults his creation it hasnt done anything wrong. But on the other hand, his creation tries to be civilized and reasonable. Victor tries using his intelligence to fight against the creature, as the creature defeats him in any imaginable physical aspect. But Victor underestimates the creatures true intelligence and understanding of life; the creature returns the fire back to Victor with his own degree of intelligence. This situation soon turns to Victor becoming seriously immature and irresponsible, as he tries to incorporate a verbal battle into the damage relationship between them unlike the creature who tries to civil. Initially Frankensteins creature is seen as aggressive and violent but this is only shown in the eyes of Victor Frankenstein. The creation is no portrayed a thoughtful and caring creature but this is overshadowed by his aggression which he only uses to emphasise is want for a father figure and a friend, so he looks to Frankenstein, his creature. Because of Frankensteins rejection the creature becomes more and more bitter and rejected and as a result becomes more violent and aggressive which is his way of portraying hatred towards Frankenstein. At this point of the novel the creature created by Frankenstein acts more adult-like than Frankenstein himself. I feel that Frankenstein should take responsibility for his own action and consider the consequences, and then reflect on these consequences, but he totally rejects the creature because of its appearance. The creation has learnt a lot of advanced knowledge in a short space of time, and has become more lingual than his creator, which shows that the creature could live alone in the world but it just needs a companion or a father figure to help him on the way. Victors tragic fate is sealed by his growing obsession to destroy his creation because of all the hurt it has caused him in the latter stages of the novel. As Victors obsession to destroy the monster grows he begins to have a role reversal as he becomes the outsider and the creature becomes the supremely intelligent one, now he experiences all the misery and hatred that the monster felt after he rejected him. This change is quite ironic as the creature and Victor switch roles. This ironic change also shows Frankenstein how he treated people at this time from this Victor learnt a very important lesson Treat others as you would like to be treated yourself . This change now begins to change Victors perspective on life, as he starts to feel guilty for what he has put his creation through, the torture and rejection. The guilt has now been emphasised by the hatred of Frankenstein of him self and his hatred of the creature. In conclusion the tragic fate of Victor Frankenstein is brought about by his own careless actions. Mary Shelley is showing us that the causes of Victors death were down to himself and his own actions. Victors careless pursuit of scientific knowledge is partly to blame for his fate as he never, until his monster was created thought about the consequences. Victors overstepping of human boundaries by defying God and going against nature is also partially to blame as, he again never considers the moral issues surrounding the recreation of people. Finally the main point of his fate was caused by his inability to love what he has given to live. Frankenstein only sees his creation for its inhuman looks and physical appearance, instead of the creatures personality and feelings; he only shows a one-dimensional view of the monster. Mary Shelley has given the novel a hidden message, this message is trying to put across the dangers of pride and egotism, as in the novel Victor feels that when he recreates life he will become world famous. The second message of this novel is that the careless use of science can become dangerous. Frankenstein not considering the consequences of his action is showing this careless use of science. Mary Shelley does not criticize this act of creation, but Victor is unwilling to accept responsibility, for his deeds. His creation only becomes a monster because of its rejection from humans and especially Victor Frankenstein. Show preview only The above preview is unformatted text This student written piece of work is one of many that can be found in our GCSE Mary Shelley section.

Monday, January 20, 2020

Solutions to Global Warming Essay -- Climate Change, Synthesis Essays

You hear about it from television news broadcasts. You read about it in newspapers and magazines. You talk about it with friends and co-workers. There have even been movies made about it. The â€Å"it† is global warming. â€Å"Global warming refers to the global-average temperature increase that has been observed over the last one hundred years or more† (Spencer). Some experts argue that global warming is a result of human activities, while others believe the warming and cooling of the Earth’s atmosphere is a natural cycle. Supporters of human induced global warming stress that since the Industrial Revolution we have released excessive amounts of carbon dioxide, a known â€Å"greenhouse gas,† into the atmosphere and increased the Earth’s temperature. On the other hand, some scientists declare that based on ice core samples the Earth has experienced several warming cycles for thousands of years (Barry, 2000). Despite the ongoing debate on wh ether â€Å"global warming† is a natural cycle or caused by human activities, there are things individuals and nations could do to protect and conserve our environment. Before discussing possible solutions to address global warming, I would like to present some background information about global warming. Plants, animals, and humans are able to survive on this planet because of the atmosphere’s natural â€Å"greenhouse† effect. The Earth’s atmosphere is primarily composed of water vapor, carbon dioxide, and methane, which re-radiates the sun’s infrared radiation back down to the Earth’s surface (Barry, 2000). Consequently, an increase in these â€Å"greenhouse† effect components could result in more heat being trapped and an increase in the atmospheric temperature. Bjorn Lomborg (2007, p. 10) states that with... .... (2007, November 8). How to stop climate change: The easy way. In Z. Sharp (Ed.), Annual editions: Environment 09/10 (pp. 209-211). New York: McGraw Hill. Spencer, R. (n.d.). Global warming: natural or manmade. Retrieved from http://www.drroyspencer.com/global-warming-natural-or-manmade/ Top 50 things to do to stop global warming. (2009, February 5). Retrieved from http://globalwarming-facts.info/50-tips.html United States Census Bureau. (2008, December). World Population: 1950-2050. Retrieved from http://www.census.gov/ipc/www/idb/worldpopgraph.html United States Department of Agriculture. (2009, August 12). Sustainable development. Retrieved from http://www.usda.gov/oce/sustainable/index.htm Wallace, J. W. (2005, April 26). Nuclear Power 2010 Program. In T. A. Easton (Ed.), Taking sides: Clashing views on environmental issues (p. 220). New York: McGraw Hill.

Sunday, January 12, 2020

Jim Morrison as the Byronic Hero

In this paper I’m going to describe in what way Jim Morrison projects the majority of the characteristics of the Byronic Hero. In the first hand, I need to make a clear and consistent statement concerning the most typical features of the conventional Byronic Hero. Thorsley, the influential researcher of the Romanticism, gives the following account of the Byronic Hero: â€Å"†¦the Byronic Hero is the one protagonist who in stature and in temperament best represents the [heroic] tradition in England. † The image of the Byronic Hero is surprisingly controversial. He is usually disapproved and disregarded by the larger part of the society.Thorsley notes that, â€Å"with the loss of his titanic passions, his pride, and his certainty of self-identity, he loses also his status as hero. † Now let me list the typical features of a typical Childe Harold successor and analyze to what extent a specific feature applies to the charismatic personality of James Douglas Morr ison. In order to do it, I’m going to analyze his biography and some characteristics of his personality and musical heritage. The Byronic Hero is an extraordinary and talented young man. The tremendous success of Jim Morrison leaves no doubt in his enormous talent and energy.I dare say he was a genius for the ample reason that if we speak about the overall history of contemporary music, we should remember only two names, the Beatles and the Doors, and the Doors in the first place. Secondly, the Byronic Hero is rebellious and opposes almost all social laws and norms. He deliberately distances himself from the social institutions. This feature was characteristic of Jim Morrison from the early childhood and youth. He used to question authority and for that he was dismissed from the scout club. At night, he used to leave home secretly and go to crowded and disreputable bars.His juvenile misbehaving soon evolved into a consistent social protest expressed trough music and show. Phi losophies of Protest was his favorite course in Florida State University. He rejected social institution, and we find evidence for it in the fact that he had never been married. Instead, he â€Å"married† Patricia Kennealy in a Celtic pagan ceremony. The Byronic Hero is never impressed by rank and privilege though he may possess it. Jim Morrison might have become a representative of the â€Å"golden youth† with good education, good job and stable social position. But his choice was in favour of the flamboyant bohemian lifestyle.Another feature worth mentioning is intelligence. The conventional Byronic Hero is well-red and possibly well-bread. Jim Morrison took a keen interest in self-education; he devoted time to reading Nietzsche, Jung, Ginsberg, Joyce and Balzac. He derived inspiration in the writing of French symbolists, especially Rimbaud. It’s very interesting to observe that Arthur Rimbaud himself was an exemplary Byronic Hero, with his dark passions and i mpressive talents. By the age of fifteen, Jim was a gifted poet and painter; some sources argue that Jim Morrison had an IQ of 149.He has got good education and seen the world. This again proves that Jim Morrison projects the predominant majority of the features of the Byronic Hero. Another indicator of the Byronic Hero is the exile, usually imposed by the young men himself. Paris exile is an essential part of Jim Morrison’s biography. Jim escaped to Paris with Pamela Courson. He did so because he disliked being treated as a celebrity. He was unsatisfied with the absence of seriousness with which he was treated as an American poet. Paris seemed to provide an asylum. The Byronic Hero is continually depressed and melancholy.It’s reported that in Paris Jim searched for a sense of life and a sense himself in the world as well as for inspiration to create impressive poetry. But even in the city of great poets Jim was constantly uninspired and severely depressed. The Byronic Hero is unusually handsome and inextricably attractive, often to both sexes. I dare label Jim Morrison as the most prominent male sex-symbol of the 20th century. The Childe Harold successor is isolated and self-reliant. Although Morrison was passionate with woman, he never sometimes rejected people at all.While studying at the university, Jim lived in a house with five other students. Soon, due to his same heckling shenanigans, his roommates asked him to move out. This scenario repeated several time during Morrison’s life career. Thorsley finds a great definition of the Byronic Hero, and Jim Morrison perfectly fits it. The researcher writes that the Hero is â€Å"larger than life,† in his feelings, talent, ambition and pride. The Byronic Hero is self-destructive in the longer run. That’s the most substantial argument in proving Jim Morrison connection with the discussed image.His addiction to alcohol and drugs that progressed during the course of his life was h is titanic passion. Finally, he is believed to have died from drug overdose. He abused large quantity of heroin without knowing what exact drug it was. The consequences were easy to foresee. The ingestion of such a large quantity of a drug he had never used before caused a shock and the heart attack. Another version suggests that he did it deliberately, and the case was a typical example of a suicide. Anyway, Morrison, as a typical Byronic Hero, is a master of his own life and death.Another quality of the Byronic Hero is the ability to stay forever young. Jim Morrison died at the age of 27. Those, whom Gods love, die young. The only counter-evidence I was able to discover, is the fact that the conventional Byronic Hero is distressed by a terrible thing he committed in the past; has a hidden curse or crime. This burden forces him into a voluntary exile. We can’t say that Morrison was constantly followed by the memories of his past. His only serious and continuous crime was con nected to drug abuse, but that was typical of him during all the lifetime.But I can minimize the importance of this evidence. When he escaped to Paris, he faced a tragic dilemma in his life. His two soul-mates, Pamela Courson and Patricia Kennealy, both demanded his love. Many say that his devotion to Patricia Kennealy was greater, but Pamela let him continue his experiments with alcohol and drugs. He may have always felt guilt and regret for leaving Patricia. I consider that this essay proves with essential argumentation and evidence that Jim Morrison projects almost all the features of the Byronic Hero.James Douglas Morrison was charismatic and talented, attractive and handsome, melancholy and drug-addicted, self-destructive and often isolated. He experienced exile, guilt and depression. So I strongly deem that there are substantial grounds to state that Jim Morrison projects almost all the characteristic of the conventional Byronic Hero. Sources: Stephen Davis, Jim Morrison: Life , Death, Legend, Gotham Books, 2004. James Riordan, Jerry Prochinichy, Break on Through: The Life and Death of Jim Morrison, Perennial Currents, 1992. Peter L. Thorslev, Romantic Contraries: Freedom Versus Destiny, Yale Univ Pr. , 1984.